A Humane Solutions Company · 6× Consumer Choice AwardThe New Standard
In Pest Control
We're changing what pest control looks like — data-driven programs, transparent reporting, and outcomes that are measured and verified, not assumed.
Our Services
Tailored to Your Property
A System,
Not a Service Call
Our 3-step process replaces reactive treatments with a permanent, data-driven system — built for every property and every problem type.
Inspect
A thorough site assessment covering pest activity, every structural vulnerability, entry point, and environmental driver — building a complete picture before any action is taken.
Resolve
We identify the root cause and eliminate it at the source — physical exclusion, structural sealing, targeted treatment — tailored to the specific conditions of your property.
Monitor
We implement a transparent, data-rich follow-up process — AI-assisted reporting, trend tracking, and continuous system refinement — so results don't just hold, they improve.
Why Homeowners &
Businesses Choose NewGen
The pest control industry hasn't changed in decades — spray, renew, repeat. We built something different: programs that generate real data, prove their own results, and give you full visibility into what's happening on your property and why.
Results You Can Verify
We don't just show up and spray. Every service is documented, measured, and reported — so you can see exactly what was found, what was done, and whether it worked. No vague invoices. No guesswork.
Built on Innovation
AI-powered reporting, real-time activity data, and FieldHive — our interactive pest mapping platform. We're building the infrastructure the industry doesn't have yet, and our clients get access to it now.
Backed by Humane Solutions
NewGen is built on the track record of Humane Solutions Inc. — 6× Consumer Choice Award winners with 260+ reviews and contracts ranging from residential to government and large-scale infrastructure.
Guides & local pest insights
Identification, prevention, and what to expect when you work with our team — written for Greater Vancouver homeowners and property managers.
DIY Pest Proofing Guide For Rodents
Achieve permanent rodent control through structural exclusion rather than recurring poison treatments. This comprehensive guide covers identifying access points, installing one-way doors, and strategic trapping for same-day results.
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Hell Pits: When Foundation Flaws Create Never-Ending Rodent Infestations
A hell pit building has deteriorated foundation penetrations that allow rodents underground access through utility pathways, defeating standard pest control methods. Learn how to identify these problematic structures and the specialized remediation required.
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Innovative Pest Management: The Shift from Poison to Technology
Explore the trend towards humane pest control methods in urban settings, focusing on the role of technology and regulatory changes in shaping the future of pest management.
Read Article →Real projects, documented outcomes
See how we approach exclusion, treatment, and follow-up across residential, strata, and commercial properties — with photos and plain-language summaries.
Proactive Pest Proofing for New Hotel Development
A new Hyatt hotel development received comprehensive structural pest proofing before exterior finishing, preventing rodent access through siding gaps and drip flashing vulnerabilities.
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Structural Pest Proofing for High-End Apartment Building
A historic mouse infestation at a premium apartment complex required custom powder-coated flashing and structural exclusion to address foundation gaps and window sill vulnerabilities.
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Premium Deck Pest-Proofing and Rodent Control Project
This case study details the extensive pest-proofing work conducted on a residential deck, alongside rodent control efforts, focusing on both immediate remediation and long-term prevention strategies.
Read projectNext-Generation Intelligence
Behind Every Job
Our operations run on a layer of AI, automation, and proprietary field technology that no competitor in our market has deployed. Every job generates data. Every data point improves the system.
Learn About Our Technology →AI-Powered Reporting
Every job feeds a live system. Trends, anomaly detection, and service recommendations built on real field data from every property we manage.
FieldHive
Coming SoonOur proprietary pest mapping and visualization platform. Interactive, live, and built for transparency — giving clients visibility no competitor offers.
Rich Data Dashboards
Clients get reports they can actually read: activity logs, trend graphs, before/after comparisons, and verified outcome data on every service.
Automation Layer
Scheduling, follow-ups, reporting, and communications run through a custom automation layer. Less admin overhead. Faster response. Consistent results.
260+ Five-Star Reviews
Across Greater Vancouver
"Had a serious rat problem under the house for months. NewGen came out, did a full inspection, found three entry points we had no idea about. Sealed everything, set traps, problem was gone in a week. The report they sent after was incredibly detailed."
"These guys are on another level compared to the last company we used. We're a commercial property in Burnaby and they set us up on a proper monitoring program. I can actually see the data each month — activity levels, bait station hits, everything."
"Wasp nest in the attic. They came out same day, dealt with it completely, and then inspected the whole exterior for other potential entry points. Appreciated that they didn't just treat the symptom."